At WaLinks Pro, we respect your privacy and your right to control your personal data. This page allows you to request the deletion of your account and any personal information that we have collected through our platform in accordance with data privacy regulations such as the GDPR (General Data Protection Regulation) and the CCPA (California Consumer Privacy Act).
Who Can Request Data Deletion?
Any registered user of WaLinks Pro can request data deletion, regardless of their location. If you have created an account on our platform or shared any personal data (such as email, phone number, or IP address), you are eligible to submit a deletion request.
Types of Data You Can Request to Delete:
- Your WaLinks Pro account
- Email address and phone number linked to the account
- Any analytics data associated with your account (click history, link tracking, QR scans)
- Saved link settings, messages, or custom links
- Associated metadata, device logs, and location data (if applicable)
How to Submit a Data Deletion Request:
- Send an email to support@walinks.net from the same email used to create your account.
- Use the subject line: “Data Deletion Request.”
- In the message body, include:
- Your full name
- Registered email address
- Your WaLinks Pro user ID (if known)
- A clear request to delete your data and close the account
What Happens After You Submit the Request?
- We will verify the email address and confirm your request within 5–7 business days.
- Your account and associated data will be deleted from our systems permanently within 15 business days after confirmation.
- You will receive a confirmation email once the deletion is complete.
Important Notes:
- Data deletion is irreversible. Once deleted, your account and its history cannot be recovered.
- If your account is part of a paid subscription, any remaining days will be forfeited unless separately addressed via our refund policy.
- In some cases, we may retain limited records (such as invoices) for tax or legal purposes for a limited duration.
Need Assistance?
If you have questions before submitting your request, feel free to contact us at privacy@walinks.net or visit our Help Center.
We’re committed to protecting your rights and giving you full control over your data.